Direct Repair Program (DRP) Services

Silver Spring, MD

ASE Master Technician

All Makes and Models

I-CAR-Trained

Hours:

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Direct Repair Program (DRP) Services

At New Again Auto Repair, our Direct Repair Program (DRP) services streamline the repair process for participating insurance carriers. From estimate to approval, repair, and billing, we ensure a smooth, efficient experience while maintaining quality and transparency.


Streamlined DRP Process

For insurers in our DRP network, we follow their preferred documentation and quality standards. This helps shorten cycle times, reduce delays, and simplify your claim. By coordinating directly with the insurer, we make approvals faster and repairs more efficient.


For non-DRP carriers, we mirror these best practices to ensure a smooth, consistent repair process, so every customer receives dependable service regardless of insurance participation.


Deductible & Payment Options

If a deductible applies, our team reviews available options and offers flexible payment arrangements to help minimize the immediate impact on your budget. We aim to make your out-of-pocket costs manageable while keeping repairs on schedule and meeting all insurer requirements.


Why Choose New Again Auto Repair

  • Family-owned, veteran-owned, and veteran-operated business
  • Over 30 years of automotive repair experience
  • ASE-certified technicians, including an ASE Master Technician
  • I-CAR-trained with Platinum and Gold certifications
  • DRP-certified repair facility for participating insurers
  • Clear communication and quick approvals
  • Flexible deductible and payment options
  • Service for all makes and models


Our focus is on providing efficient, high-quality DRP repairs that satisfy both the insurer and your expectations.


Start Your Direct Repair Program Service

If you’re ready for a seamless Direct Repair Program experience, rely on New Again Auto Repair. Reach out today to schedule your estimate or speak directly with our team. We’ll work closely with your insurer and manage every step of your repairs efficiently and professionally.

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High-Quality Repairs

We're experts in fixing all makes and models. We'll get your vehicle running like new!

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